Customized system may take one additional day to assemble. Orders placed after 10:59 AM PST will be shipped on next business day. Orders placed before 10:59 AM PST on business days will be shipped on the same day. *When shipping is covered by LaView, we use FedEx Ground. Shipping time may vary depending upon the selected carrier and speed of delivery. If our technicians are unable to fix your unit after two days, you will receive an explanation regarding the delay and a new product will be shipped out to you immediately. Our standard processing time for repairs and exchanges is 2 business days. If you would like the product to be fixed or exchanged, please see section above on our Repairs and Exchanges policy.
If you purchase a product from one of our channels, please refer to that channel’s policy regarding returns and refunds.
#Turret ip camera utility box full
If you purchase a product directly from our online store at and experience a defect, you may return the product for a full refund using a pre-paid shipping label from LaView within the first 30 days of purchase. Please submit an RMA form here if you need to return an item. Refunds will be issued based on the original form of payment. Merchandise purchased on in their original condition can be returned within 30 days of the delivery date. *If you have passed the 30-day deadline, we will still offer free repairs and exchanges up to 1 year after the purchase date however, we do not provide pre-paid shipping labels after the first 30 days. If you discover a defect with your product, let us know within the first 30 days of purchase, and we will either fix your product or exchange the defective unit for a working one – free, with shipping on us! Please note that warranty price will change depending on final price of your complete system. Additional warranty options are available for purchase. For your protection and customer satisfaction, we offer a 1 year warranty on all our analog products, and 2 year warranty on all our IP products unless otherwise noted.
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